If you can't sign in, you may need to reset your password or merge your online and in-store profiles.
EXISTING LACOSTE AUSTRALIA CUSTOMERS WILL NEED TO CREATE A NEW ONLINE ACCOUNT AFTER JANUARY 6, 2026.
HAD AN ACCOUNT WITH US PREVIOUSLY?
Our website has recently moved to a new platform under new ownership. As part of this transition, customer accounts from our previous website were not carried across. You will need to create a new account to continue shopping with us online, which can still be registered under the same email address.
We apologise for any inconvenience this may cause. Please note that order history from the previous website will not be visible within your new account. If you require details to assist in purchasing, please contact our team directly and we will do our best to assist.
I CAN'T SIGN INTO MY ONLINE ACCOUNT
First, please ensure that you're entering the correct email and password associated with your account. Remember that these are case sensitive.
If you've forgotten your password or are unsure, click the 'forgot password' link on the sign in page. Enter the email address linked to your account, and we'll send instructions to reset it.
If you don't receive this email, please check any spam and junk folders.
I HAVE AN IN-STORE ACCOUNT, BUT CAN'T SIGN IN ONLINE
If you've signed up in-store, you may need to create an online account to merge your details.
When setting up your online account, make sure you do so using the same details provided in store.